Pagani Design

#F.A.Q.

Frequently Asked Questions

Free Shipping is offered as default. But you can choose Express Shipping at the Checkout!

  • $0 – Free Worldwide Shipping  on all products directly from the factory  in China. (Ap. 15 – 30 working days).*
  • $0 – Free Europe Shipping  from our European warehouse will always be a priority if in stock. (Ap. 7 – 14 working days).
  • Express Worldwide Shipping . (Ap. 7 – 14 working days).**

*Free Shipping is not really free. It is rather a standard shipping cost that is included into the price. 

**Express Shipping is best suited for wholesale and only recommended for 2-3 watches or more because the starting price for the first 2 watches is very high. After After the initial starting price there is a smaller adding to every second watch. This adding will decrease with an added number of products. The more you buy the less is the shipping cost per watch.

Example:  Lets say 1 or 2 watches could cost $60 or more for Express shipping, all depending on where you live (that’s an averaging of  ap. $60 for 1 watch or $30 for 2 watches in shipping cost per watch). Clearly a very high cost just to ship 1 watch. For the next 2  and 2 watches lets say you have to add ap. $15 each time. So the 3rd and 4th watches would cost $60+$15 = $75 in Express shipping (averaging ap. $25 for 3 watches or $19 for 4 watches in shipping cost per watch). Watches 5 or 6 would cost $75+$15 = $90 in express shipping (averaging  ap. $18 for 5 watches or $15 for 6 watches in shipping cost per watch).

Example 2: Lets say you are a retailer who buy wholesale and 50 watches for their store. The math should be 60+(48/2) *15)) = $420, (averaging ap. $8.57 for 49 watches or $8.40 for 50 watches in shipping cost per watch).

 

Yes we do, except for the following countries and continents: Africa, India, Iran, Turkey, Myanmar, Mongolia, Tajikistan, Turkmenistan, Syria, North Korea.

We also cannot offer free shipping to the following countries: Liechtenstein, Serbia.

We cannot offer Express Shipping to: Russia, Timor-Leste.

More countries may be added as we go. If you live in any of these countries, feel free to contact us for any questions.

COVID-19: Has caused a lot of problems for the industry, with longer delays for freight, especially free shipping from China.

Lately we have also seen an increased cost for Express Shipping because of more restrictions due to the covid virus.

We are required by law to collect tax from the following countries: USA (Most of the states), New Zealand (15%) Norway (25%) and Australia (10%), Great Britain (20%). 

For all the other countries there might be import tax and so on but nothing added to the price from us. Import tax and duties is something the buyer has to check with their own countries.

Most of the US States require pre-paid taxes except for a few:

Alabama AL 13.00%
Alaska AK 0%
Arizona AZ 11.20%
Arkansas AR 11.37%
California CA 10,50%
Colorado CO 11.20%
Connecticut CT 6.35%
Delaware DE 0%
District of Columbia DC 6.00%
Florida FL 0%
Georgia GA 8.90%
Hawaii HI 5.24%
Idaho ID 9.00%
Illinois IL 11.00%
Indiana IN 7.00%
Iowa IA 7.00%
Kansas KS 10.50% –
Kentucky KY 6.00% –
Louisiana LA 11.45% –
Massachusetts MA 6.25%
Maryland MD 6.00%
Maine ME 5.50%
Michigan MI 6.00%
Minnesota MN 8.87%
Missouri MO 0%
Mississippi MS 8.00%
Montana MT 0%
Nebraska NE 8.00%
Nevada NV 8.37%
New Hampshire NH 0%
New Jersey NJ 6.62%
New Mexico NM 5.12%
New York NY 8.87%
North Carolina NC 7.50%
North Dakota ND 8.50%
Ohio OH 8.00%
Oklahoma OK 11.00%
Oregon OR 0%
Pennsylvania PA 7.98%
Rhode Island RI 7.00%
South Carolina SC 9.00%
South Dakota SD 6.50%
Tennessee TN 9.75%
Texas TX 8.75%
Utah UT 9.05%
Vermont VT 7.00%
Virginia VA 7.00%
Washington WA 10.50%
West Virginia Wv 7.00%
Wisconsin WI 6.75%
Wyoming WY 8.00%

Yes and as soon as we ship your order, we will send you a follow-up email with tracking information. If you have not received your tracking mail, please contact us on contact@pagani.design. In such case you may also want to check your spam folder. You can also find the tracking number in My account<Order<ViewTrack

Read more about it in Support!

 

Some Tracking methods:

 
 

We offer 1 Year Warranty for all Pagani Design Watches!

Your purchase is protected if:

  • The product was purchased from this website.
  • The product is damaged, defective or the material is different from the advertising.
  • You do not receive your package within a reasonable time. (Due to the COVID-19 pandemic that is now upped 1-2 extra weeks for free shipping from the time of the purchase).

 

Your purchase is not protected if:

  • Your product was not delivered due to your mistakes, such as the wrong address.
  • Not purchased from this website.
  • There is no refund for shipments that go unclaimed and are returned.

Please contact support and we will find a solution that will satisfy you as a customer. This might be to replace the watch with a new or a complete refund.

support@pagani.design

If there is an issue with the product itself, due to defects in materials or craftsmanship, please contact support right away so we may replace it for you. All returns must include the watch, the package it came with and the Invoice/Packing slip.

Returns/Refund Paid by Supplier:

  • Wrong Delivery
  • Quality Issues

 

Returns Paid by the buyer:

  • Wrong Delivery due to wrong freight info (No Refund)
  • Color Difference
  • Wrong Size
  • General Dislike

All returns must be send to the return address found on the Invoice and/or Packing slip.

Because a broken watch, no matter what it is , has parts that can be re-used.

Once we receive your returned item, we will start the refund process, which may take up to 10 business days to clear and even longer to appear on bank or credit card statements.

A homage watch is basically a timepiece that somehow imitates famous, authentic ones but is sold at a fraction of the cost. Homage watches are considered more affordable alternatives to luxury brands which typically have high price tags not everybody can afford.

Homage watches are not fakes or replicas since they maintain their own identity even though they incorporate a few of the design features found on luxury watches. These alternative accessories give you the same vibe as that of the luxury watches they’re paying their tribute to.

Here is a few of the Pagani Design Homage watches:

  • Pagani Design PD-1617 Aquaracer – Homage of the Tag Heuer Aquaracer
  • Pagani Design PD-1639 Submariner – Homage of the Rolex Submariner. 43 mm case.
  • Pagani Design PD-1644 Daytona – Homage of the Rolex Daytona.
  • Pagani Design PD-1645 Datejust – Homage of the Rolex Datejust.
  • Pagani Design PD-1649 Isograph – Homage of the Tag Heuer Autavia Isograph.
  • Pagani Design PD-1651 Yachtmaster – Homage of the Rolex Yachtmaster
  • Pagani Design PD-1661 Submariner – Another Homage of the Rolex Submariner. 2020 version with 40 mm case.
  • Pagani Design PD-1662 GMT – Homage of the Rolex GMT-Master II.
  • Pagani Design PD-1667 Seamaster – Homage of the Omega 007 Seamaster.
  • Pagani Design PD-1668 Aquaracer (upgrade from PD-1617) – Homage of the Tag Heuer Aquaracer

It means that this model is no longer produced and we will eventually run out of stock.

There could be many reasons for discontinuing a model. It could be because this watch was not popular. It could mean the technology is old and a better version is made. What we do see is that discontinued watches, especially among the luxury brands, will get more value as they become harder to find.

Colors:

  • B: Blue
  • BLK: Black
  • BR: Brown
  • BRZ: Bronze
  • G: Gold
  • GR: Green
  • GRY: Gray
  • O: Orange
  • P: Pink
  • PU: Purple
  • R: Red
  • RG: Rose Gold
  • S: Silver
  • SA: Sand
  • W: White
  • Y: Yellow

Materials:

  • SS: Stainless Steel
  • SI: Silicone
  • STR: Stripe
  • J: Jewels
  • L: Leather
  • N: Nylon
  • RU: Rubber

 

Examples: LBLK: Leather Black, BLKW = Black White, SBRZ: Silver Bronze, S: All Silver, BLK: All Black, LGW: Leather Gold White, 

Yes, we always have some sale on products.

Yes we offer wholesale distribution prices for retailers and other websites that wishes to sell Pagani Design watches.

Please contact us for questions and you may ask for the product list with wholesale prices. Our MOQ prices starts from 2 pcs and up.

wholesale@pagani.design  |  jason.wong@pagani.design

Find the lottery you want to participate in. 

1. Choose any available number(s):

 

 

 

 

 

White squares are free to take. Green is the tickets you have chosen. Yellow is already taken by others.

The ticket numbers will be reserved for 5 minutes. After that someone else could reserve or buy the same ticket(s)!

 

2. You must choose the correct answer in the small quiz.

 

 

 

 

 

 

 

3. Click Participate Now button to add them to your cart!

 

 

 

4. Continue shopping or go to cart to pay for your tickets!

 

 

 

5. Proceed to Checkout!

 

 

 

6. Complete Billing Details, agree to Terms & Conditions and Place your order!

7. Congratulations you are all done! 

  • You will receive confirmation of your registration, ticket numbers  and payment by email.

A lottery will be scheduled for min. 1 month with a timer counting backward. The lottery is finished when all the tickets are sold out. This means a lottery may last from 1 day to a few months time depending on popularity.

In case a lottery end (timer runs out) before all the tickets is sold out, we will extend the lottery one more month (sold tickets will remain sold) and do this up to max 3 months. If not all tickets have been sold by then we will either refund all the money or we will cut the lottery short and pay out a cash prize to the winner, instead of the original lottery prize.

  • A refund would mean you get back the same money you bought in tickets. Nothing lost but also nothing gained. This only happens to prevent us a loss.
  • A cash prize will be calculated based on the value of the tickets sold. Some part will be deducted as commission as we still got the cost of the draw etc.

The draws will happen automatically as soon as all tickets have been sold out. The winning ticket number is picked by the build in random number generator and the winner is instantly announced on the product page.

Everyone that participate in the lottery will get a confirmation email about the result.

As soon as the lottery is over we will start the process of shipping the prize to the winner. Shipping is included.

Feel free to contact us at: contact@pagani.design