OUR CUSTOMER LOYALTY PROGRAM
First time customers: Get a 5% discount coupon as a welcome gift for their next order. This is based on the first order and not number of products.
3rd time buyers: Get get a 5% discount coupon loyalty reward for their next order. This is based on the number of orders and not the number of products.
5th time buyers: Get get a 5% discount coupon loyalty reward for their next order. This is based on the number of orders and not the number of products.
7th time buyers: Get get a 5% discount coupon loyalty reward for their next order. This is based on the number of orders and not the number of products.
9th time buyers: Get get a 5% discount coupon loyalty reward for their next order. This is based on the number of orders and not the number of products.
High spending $500 Customers: Get 10% discount coupon for their next order. This is based on the total spend on our website.
High spending $1000 Customers: Get 15% discount coupon for their next order. This is based on the total spend on our website.
THE REVIEW REWARD SYSTEM: GIVE US A 5 STAR REVIEW AND GET REWARDED!!
1. Give us a 5 star Review* and we will give you 2 free ticket coupons to our Lottery and a chance to win a brand new watch!!!
2. Give us a 5 Star Review* with an Uploaded photo(s) and we give you aN extra 5% Discount coupon for your next order!
* Only Verified customers can make reviews.
SHIPPING
We will arrange shipping normally within 1-2 working days after your order. After that, a tracking code will be emailed to the customer, usually within 1-2 working days after shipping.
Free Shipping is offered as default. But you can choose Express Shipping at the Checkout! Please contact Support if you got any questions.
[Contact Support]
Shipping time might be longer, especially for free shipping due to the Covid pandemic causing delays in custom and transport.
TRACKING
You will get an email with an Order Tracking Page with Tracking link(s) within 2-4 days after your order. If you have not received your tracking mail, give it a few more days if you still not seen the mail, then please contact Support. In such case you may also want to check your Spam folder. You can also log into My Account here and check as we also will add the tracking info to your account.
[Order Tracking Page][TRACKING EXPLAINED][Contact Support][My Account]
CUSTOMS & IMPORT DUTIES
When you make an order we are obliged by law to have customers pay import tax for the countries with import tax.
But shipments may also incur import and/or customs duties, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You as a customer are responsible for these fees and might have to pay them when you get the items.
Please check out your own country’s laws about customs fee and import taxes. Contact Customer Support if you got any questions.
DELIVERY
Delivery can be done to most countries in the world. But there is a few exceptions for various reasons.
Some products may be packaged and shipped separately without any extra freight cost for you. We can not guarantee delivery dates and accept no responsibility for products that are delivered after the estimated delivery date due to force majeure or acts of God.
Flat rate delivery times is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. Please contact Support if you got any questions.
The customer pay for this return but as soon as we are shown the receipt, a fully refund for the return cost will be given immediately. Once we have the product in our hands we will ship you a new replacement product on our expense.
Your purchase is Warranty Protected if:
- The product was purchased from this website.
- The product is damaged, defective or the material is different from the advertising.
Your purchase is NOT Warranty Protected if:
- Not purchased from this website.
- If the product is opened or tampered with.
- By normal wear and tear, water damage, misuse or negligence.
RETURNS, REFUNDS & REPLACEMENT PRODUCTS
An identical replacement product will be shipped once a faulty product has been returned to us. No box or papers will be needed for the return. The return cost is on us. But there is several condition's that must be met for a successful return to be completed.
If a customer has a change of heart they must return the product on their own expense and once we receive the product and it has been fully inspected, the refund process will be initiated. The product must be fully intact with all stickers, box, papers and no visible damage.
[Read more here!]
THE RETURN ADDRESS:
Please contact us at Support for the correct return address!
Do not return a package based on the sender address you may find on the package. Sometimes a package can be opened by customs and given a new and wrong sender address (theirs)!
ALL RETURNS MUST INCLUDE:
- The product it self.
- The box and all the package it came with (not needed if it is a warranty case with defect product).
- A copy of the Invoice with order number and your address.
- And please use $10 when you put in the value of the package to avoid Chinese custom problems!
- And we also need a copy of the tracking number!
The Brands
Benyar & Pagani Design was registered in November 2012. Specialist on making homage of famous brands like Rolex and TAG Hauer among other quality luxury brands.
Mr Yi
The owner of the Trademark, Mr. Yi sends his regards to all customers!
The Company
Benyar & Pagani Design is brands owned by the Pagani Design Company. Both brands is produced at the same Watch Factory in Guangzhou (广州市), China.
Since it’s establishment back in 2012, Benyar (宾雅) & Pagani Design (伯佳尼) has had a steady growth in the inventory, with many new products every year
The Production
The Pagani Design factory is Located in Guangzhou (广州市), the capital of Guangdong Province off the coast of China.
Benyar & Pagani Design has become some of the hottest micro brands on the watch market today.
DISCONTINUED MODELS
We still keep the old and Discontinued (no longer in production) PD models on our website as they are part of the PD history and we would like to show the styles that used to be.
[DISCONTINUED MODELS][DISCONTINUED EXPLAINED]
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