Shipping & Delivery

Shipping

All shipping has a one-off amount of $11 (USD), regardless of how much you shop for. There is free shipping on all orders over $199 (USD). Sometimes products will be packaged and shipped separately at no additional shipping cost to you. This is done primarily to avoid customs expenses. But we can never give a full guarantee as this depends on your country.

Shipping Time

We will arrange shipping normally within 1-2 working days of your order. Shipping times are normally between 1-2 weeks with either Yun Express or Cainiao Global Express shipping. Note that “Accessories” have a lower priority at the factory and will have a longer processing time.

  • $11 – Shipping Worldwide on all products directly from the factory in China no matter how many products you buy. (Ap. 15 – 30 working days).
  • $30 Express Shipping  Worldwide. (Ap. 7 – 14 working days).

Flat rate delivery times is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster.

About Tracking

You will receive an email with a tracking link usually within 1-2 business days of shipment (approximately 2-4 days after purchase). If you have not received such a tracking email, please contact us. In such cases, you may want to check your spam folder first. You can also log in to [My Account] to check package tracking for all your purchased products.

Delivery

Sometimes products will be packaged and shipped separately at no additional shipping cost to you. This is done primarily to avoid customs expenses. We cannot guarantee a delivery date and accept no responsibility for products delivered after the estimated delivery date due to force majeure or acts of God. Fixed price delivery times are only an average estimate and some deliveries may take longer, or alternatively be delivered much faster.

Customs / Tax

We deliver goods to Europe, North America, Parts of Asia, Australie. All prices are in US Dollars ($). Prices include duty and VAT but we can give no guarantee. We do ship larger orders in smaller parts to keep the chances of custom duty and tax down. From our experience this will help a lot.

Shipments may incur import taxes  and/or customs duties, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You as a customer are responsible for these fees and might have to pay them when you get the items. Please check out your own country’s laws about customs fee and import taxes. Contact Customer Support if you got any questions.

Check out our Frequently Asked Questions [F.A.Q]. or use Contact Form via [Contact] if you have more questions.

Shipping & Delivery